PayMe for Business: How we built it?

In the past few months, as HSBC ramps up its digital investment and seek to reorganize the way it delivers digital products, I have been asked this question many times. In some cases, people mean “Can you explain to me how your technology platform look like”. In other cases, the person asking was interested in how we built and organized the team, how we structure ourselves to be agile and lean, a “small startup inside a big corporation”.

A Better Octopus Card

Octopus card is, by all standards, a success story. Introduced in 1997 by a consortium of railway and bus companies, for transit ticketing purposes, it subsequently expanded to other payment usages (restaurants, parking, convenience stores) following Hong Kong Monetary Authority granting Octopus’ operating company a deposit-taking license. Pretty much everywhere you go in Hong Kong, you can pay with Octopus. It’s as close as one can get to a cashless society utopia.